How To Write an Effective Manual

Print This Post Print This Post December 11th, 2009

Another interesting essay from Donald Norman that states 5 simple rules on “How To Write an Effective Manual“.
One point e.g. is his advice that he manual should be activity-centered and many more information for Technical Communicators.
Also a lot of potential for Augmented Reality applications.

Technology First, Needs Last…

Print This Post Print This Post December 11th, 2009

A quick link to a quite interesting essay of Don Norman, a leading design consultant and one of my favorite authors in the area of various design issues especially on “smart” technology. I would call him a leader in x-design. The x is there the variable for the different past, presents and future design issues addressed. He has shown this with his books on Emotional Design, User-Centered System Design, Design of Everyday Things etc. and his upcoming book on Sociable Design.

See: Technology First, Needs Last

There are many more useful information e.g. for researchers on his WebSite.

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